The Big Book of Customer Service Training Games (Management & Leadership) [Paper Sony Good EAN:0880762041363 format:dvd language:english

Good EAN:0880762041363 format:dvd language:english

Although the Spanish eventually conquered all of Mesoamerica

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Kodak Finishing

The Big Book of Customer Service Training Games (Management & Leadership) [Paper Sony Good EAN:0880762041363 format:dvd language:englishNo names, no writing on flip through. Additional Details Product description: Here are over two dozen ready to use innovative activities that help trainers and managers teach the basics of providing great customer service. Each fun, engaging training game takes just 15 30 minutes to implement. With step by step instructions for facilitators and reproducible participant handouts, these activities provide concrete techniques for: maintaining a positive